Step 1
Check the statement date range.
Step 2
Review filters and duplicate protection.
Step 3
Confirm the file includes the full account period.
Common questions
Why are rows missing after import?
Missing rows can come from a partial statement period, filter settings, duplicate protection, or a file that only covers part of the account activity. Check the date range and filters first, then re-upload a complete file or add the missing transactions manually.
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