Step 1
Confirm the file type is supported.
Step 2
Check the file size and whether it is password protected.
Step 3
Re-upload from Imports if needed.
Common questions
My file will not import. What should I check?
Confirm the file type, file size, and whether the file is password protected. If the issue persists, re-upload the file from Imports and compare the result.
What should I do if Clover asks for a file password?
Enter the correct statement password if the file uses one, then re-run the import so Clover can read the protected content.
Related help
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