Step 1
Compare the parsed rows with the original statement.
Step 2
Check whether the file was incomplete or password protected.
Step 3
Re-upload the file once the problem is corrected.
Common questions
What should I do if the import looks wrong?
Check the source file first, then compare the parsed output row by row. If the issue came from an incomplete or protected file, re-run the import after fixing that input.
Can I import the same file again?
Yes, you can re-import after correcting the file or unlocking it. Just make sure you are reviewing the result so you do not create duplicates.
Related help
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